SASSA East London Contact Details

If you’re a resident of East London, South Africa, and seeking assistance from the South African Social Security Agency (SASSA), you need to have the correct contact information.

This article provides a detailed overview of SASSA East London contact details, including various channels you can use to get in touch with their representatives.

SASSA East London Offices

The primary SASSA office in East London is located at:

  1. Address: 25 North St, East London Cbd, East London, 5200, South Africa
  2. Contact Number: +27 43 707 6300
  3. Email: GrantsEnquiriesEC@sassa.gov.za
  4. Post: Private Bag X9001 Chiselhurst East London 5200

It is important to note that there may be additional SASSA offices or satellite locations within the East London region.

Check SASSA Grant Status

To find the nearest office to you, you can visit the official SASSA website or contact their call center.

What documents do I need to apply for a SASSA grant?

The documents you will be needing for your SASSA grant application will normally depend on the type of grant you’re applying for. 

But some common generally required documents include:

  1. Proof of identity (ID document or passport)
  2. Proof of residence (utility bill or lease agreement)
  3. Proof of income (payslip or bank statements)
  4. Birth certificates (for child-related grants)
  5. Medical certificates (for disability-related grants)

How long does it take to receive a SASSA grant?

The processing time for SASSA grants isn’t always the same, but it generally takes several weeks to receive a decision. 

Factors such as the complexity of your application and the volume of applications being processed can influence the processing time.

How Can I Apply for a SASSA Grant in East London?

Applying for a SASSA grant in East London involves several steps:

  1. Gather Required Documents: Collect essential documents such as your South African ID, proof of address, and bank details.
  2. Visit a Local SASSA Office: Go to the nearest SASSA office in East London, which can be found on the SASSA website or by contacting their helpline.
  3. Complete an Application Form: Fill out the application form accurately and provide all the necessary information.
  4. Submit Supporting Documents: Attach the required documents to your application.
  5. Await Approval: Once your application is reviewed, you will receive a notification regarding its status.

What Are the Different SASSA Grants Available in East London?

SASSA offers various grants to assist South African citizens in need. 

Some of the most common grants available in East London include:

  1. Child Support Grant: This grant is provided to caregivers of children under the age of 18.
  2. Foster Care Grant: This grant is given to individuals or families caring for foster children.
  3. Disability Grant: This grant is awarded to individuals with disabilities.
  4. Old Age Pension: This grant is provided to South African citizens aged 60 and above.
  5. Social Relief of Distress Grant (SRD): This temporary grant is available to individuals who are unemployed and in distress.

How Can I Renew My SASSA Grant in East London?

Renewing your SASSA grant is a straightforward process:

  1. Visit a SASSA Office: Go to the nearest SASSA office in East London.
  2. Complete a Renewal Form: Fill out the renewal form and provide any updated information.
  3. Submit Required Documents: Attach any necessary documents, such as proof of address and bank details.
  4. Await Approval: Your renewal application will be reviewed, and you will be notified of the outcome.

What Should I Do If My SASSA Grant Payment is Delayed?

If your SASSA grant payment is delayed, you can take the following steps:

  1. Contact SASSA: Call the SASSA helpline or visit a local office to inquire about the delay.
  2. Provide Necessary Information: Be prepared to provide your ID number and other relevant details.
  3. Follow Up: If the issue is not resolved promptly, continue to follow up with SASSA until you receive your payment.

How Can I Change My SASSA Payment Details?

To change your SASSA payment details, such as your bank account or address, follow these steps:

  1. Visit a SASSA Office: Go to the nearest SASSA office in East London.
  2. Complete a Change of Details Form: Fill out the form accurately and provide the updated information.
  3. Submit Required Documents: Attach any necessary documents, such as proof of address or bank details.
  4. Await Confirmation: SASSA will process your request and notify you when the changes have been made.

Can I track the status of my SASSA grant application?

Yes, you can track the status of your SASSA grant application online. 

Visit the SASSA website and follow the instructions to check the status of your application.

What if my SASSA grant application is rejected?

If your SASSA grant application is rejected, you will receive a notification explaining the reasons for the rejection. 

You may be able to appeal the decision if you believe it was made in error.

Scroll to Top