SASSA kimberley Office contact details

If you’re a resident of Kimberley, South Africa, and in need of SASSA services, understanding the contact details for the local office is crucial. 

This article provides a comprehensive guide to the SASSA Kimberley office, including its contact information, services offered, and other essential details.

How to reach SASSA Kimberley Office

The SASSA Kimberley office is located at: Du Toitspan Rd, Kimberley, 8300, South Africa.

To reach the SASSA Kimberley office by phone, you can use the following numbers: +27 53 802 4900 /  053 802 4919

Check SASSA Grant Status

If you prefer to contact the SASSA Kimberley office via email, you can use the following address: GrantsEnquiriesNC@sassa.gov.za.

SASSA Kimberley Office Operating Hours

The SASSA Kimberley office typically operates during the following hours: 

  1. Monday: 8:30 am–5 pm
  2. Tuesday: 8:30 am–5 pm
  3. Wednesday: 8:30 am–5 pm
  4. Thursday: 8:30 am–5 pm
  5. Friday: 8:30 am–5 pm
  6. Saturday: Closed
  7. Sunday: Closed

Please note that these hours may vary, so it’s advisable to confirm directly with the office before visiting.

What Services Does the SASSA Kimberley Office Offer?

The SASSA Kimberley office provides a range of services to residents of the area.

These services include:

  1. Grant Applications: You can apply for various SASSA grants, such as the Child Support Grant, Foster Care Grant, and Disability Grant.
  2. Grant Renewals: If your existing SASSA grant is due for renewal, you can visit the office to complete the necessary paperwork.
  3. Grant Payments: If you’re experiencing issues with your grant payments, you can contact the office for assistance.
  4. Grant Enquiries: If you have any questions about SASSA grants or benefits, you can inquire with the office staff.
  5. Social Relief of Distress (SRD) Grant: If you qualify for the SRD Grant, you can apply or renew your application at the office.

How to Prepare for Your Visit to the SASSA Kimberley Office

To ensure a smooth experience when visiting the SASSA Kimberley office, it’s recommended to:

  1. Gather Required Documents: Before your visit, gather all necessary documents, such as your ID document, proof of address, and any other supporting documentation.
  2. Check Office Hours: Confirm the office’s operating hours to avoid unnecessary trips.
  3. Arrive Early: To minimize waiting times, plan to arrive at the office early.
  4. Be Patient: SASSA offices can get busy, so be patient and courteous with the staff.

Documents Required for Grant Applications

When applying for a SASSA grant, you will need to provide certain documents to support your application.

The documents required may vary depending on the grant you are applying for. 

However, some common documents include:  

  1. Identity document: A copy of your South African ID document or passport.
  2. Proof of income: If applicable, you may need to provide proof of your income or lack thereof.
  3. Proof of residence: You may need to provide proof of your residence in Kimberley.
  4. Other documents: Depending on the grant you are applying for, you may need to provide additional documents, such as birth certificates or medical reports.

SASSA Kimberley Office Online Services

In addition to visiting the office in person, you can also access certain SASSA services online. 

This can be convenient if you are unable to visit the office or prefer to manage your grant applications from the comfort of your own home.

Some of the online services offered by SASSA include:

  1. Online grant applications: You can apply for certain grants online through the SASSA website.
  2. Online grant renewals: You can renew your grant online if eligible.
  3. Online status inquiries: You can check the status of your grant application or renewal online.
  4. Online payments: You can receive your grant payments electronically through the SASSA social grant card.

While SASSA does offer online applications for some grants, it’s often necessary to visit the office for certain applications or to provide supporting documents.

How long does it take to receive a SASSA grant after applying? 

The processing time for SASSA grants can vary depending on various factors. 

It’s advisable to follow up with the office after a reasonable period if you haven’t received a response.

What if I miss my SASSA grant payment? 

If you miss a SASSA grant payment, you can contact the office to inquire about the reasons and to determine the necessary steps to rectify the situation.

You can change your SASSA payment method by visiting the office and providing the necessary information.

What should I do if I lose my SASSA card? 

If you lose your SASSA card, you can report it to the office and request a replacement.

In certain cases, you may be able to apply for SASSA grants on behalf of another person, such as a minor child or a person who is unable to do so themselves.

What if I don’t renew my SASSA grant on time?

 If you fail to renew your SASSA grant on time, your payments may be suspended. 

It’s important to renew your grant before the expiration date.

Can I appeal a SASSA grant rejection? 

If your SASSA grant application is rejected, you may be able to appeal the decision. 

The office can provide you with information on the appeal process.

By understanding the contact details and services offered by the SASSA Kimberley office, you can effectively access the support you need.

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