SASSA Polokwane Contact Details

SASSA is a government agency responsible for administering various social security programs in South Africa. 

In Polokwane, SASSA offices are located in different areas to serve the community effectively.

To find the nearest office to you, it’s important for you to know the official contact details.

Where are the SASSA offices located in Polokwane?

SASSA has multiple offices in Polokwane to cater to the needs of residents in different areas. 

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Here are the addresses and contact numbers:

  1. Office 1: 40 Landros Mare St, Polokwane, 0699, South Africa
    • Phone: +27 15 291 7509
    • Hours of operation: Monday-Friday: 7:30 am–4 pm, Saturday and Sunday – Closed
  2. Office 2: 22 Schoeman St, Polokwane Central, Polokwane, 0700, South Africa
    • Phone: +27 15 291 7509
    • Hours of operation: Monday-Friday: 7:30 am–4 pm, Saturday and Sunday – Closed
  3. Office 3: 19 20th St, Polokwane Ext 3, Polokwane, 0700, South Africa
    • Phone: +27 60 012 3456

How can I contact SASSA Polokwane by phone?

The primary phone number for SASSA Polokwane is +27 15 291 7509. 

This number can be used to reach any of the offices listed above.

What are the opening hours of SASSA Polokwane offices?

SASSA offices in Polokwane are typically open from Monday to Friday, from 7:30 AM to 4 PM.

They are usually closed on weekends (Saturday and Sunday). 

However, it’s always a good idea to double-check the specific opening hours before visiting an office.

You can generally visit a SASSA office without an appointment. However, during peak times, there may be waiting periods. 

To avoid long wait times, it’s advisable to call ahead and inquire about the current situation.

What documents do I need to bring when visiting SASSA Polokwane?

The specific documents required will depend on the reason for your visit. 

However, some common documents that may be requested include:

  1. Identity document (ID)
  2. Proof of address
  3. Income statement
  4. Bank account details

What is the process for applying for a SASSA grant in Polokwane? 

The application process for SASSA grants generally involves the following steps:

  1. Gather required documents: Collect all necessary documentation, such as your ID, proof of address, and supporting documents.
  2. Complete the application form: Fill out the application form accurately and truthfully.
  3. Submit your application: Submit your completed application form and supporting documents to a SASSA office or online.
  4. Wait for processing: Allow sufficient time for your application to be processed.
  5. Receive a decision: You will be notified of the decision regarding your application. If approved, you will receive your grant payment according to the SASSA schedule.

If you have a complaint about SASSA, you can contact the office directly or visit the SASSA website for information on filing a complaint.

Is there a SASSA helpline number?

Yes, there is a SASSA helpline number that you can call for assistance. The number is +27 800 601 011.

By knowing the contact details for SASSA Polokwane and understanding the services they offer, you can effectively navigate the process of applying for or managing your SASSA grant.

What should I do if I have a problem with my SASSA grant? 

If you encounter any issues with your SASSA grant, such as delayed payments or incorrect information, you should take the following steps:

  1. Contact SASSA: Reach out to SASSA through their helpline, online portal, or by visiting a physical office.
  2. Provide necessary information: Be prepared to provide your personal details, grant type, and a description of the problem.
  3. Follow the guidance: SASSA representatives will assist you in resolving the issue and provide guidance on the next steps.

What are the SASSA Polokwane Services?

SASSA Polokwane offers a wide range of services to meet the needs of individuals and families.

Some of the common services they offer include:

  1. Grant Applications: Applying for various SASSA grants, such as the Child Support Grant, Foster Care Grant, or Disability Grant.
  2. Grant Renewals: Renewing existing SASSA grants to continue receiving benefits.
  3. Benefit Payments: Receiving your SASSA grant payments through various methods, including cash payments, bank deposits, or social grants cards.
  4. Appeals: Filing an appeal if your SASSA grant application has been rejected or if you believe there has been an error in your benefits.
  5. Information and Assistance: Getting information about SASSA programs, eligibility criteria, and other related matters.
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