SASSA SRD Call Centre Number

As a former recipient of the SASSA grant, I understand the importance of having reliable information when dealing with social security benefits. 

The SASSA Srd call centre number is a valuable resource for anyone who has questions or needs assistance regarding the grant.

 In this article, I will provide you with detailed information on how to contact the call centre, what to expect, and other relevant questions.

What is the SASSA SRD call centre number?

The SASSA SRD call centre number is a toll-free line that you can use to contact the South 

Check SASSA Grant Status

African Social Security Agency for inquiries related to the Social Relief of Distress (SRD) grant. 

It is a convenient way to get answers to your questions, report issues, or request information about the grant application process.

How do I contact the SASSA SRD call centre?

To contact the SASSA SRD call centre, you can simply dial the toll-free number which is: 080060 10 11 or e-mail to grantenquiries@sassa.gov.za.

The number will also be provided on the official SASSA website or through other reliable sources. 

When you call, you will be connected to a customer service representative who can assist you with your query.

What can I expect when I call the SASSA SRD call centre?

When you call the SASSA SRD call centre, you will be greeted by a friendly customer service representative. 

They will ask you for your personal information to verify your identity and ensure that they can provide you with accurate assistance. 

Be prepared to provide your ID number, contact details, and any other relevant information that may be requested.

What assistance can I get from the SASSA SRD call centre?

The SASSA SRD call centre can provide you with assistance with various matters related to your SRD grant, including:

  1. Application and renewal: If you need help with the application or renewal process, the call centre can guide you through the steps and provide any necessary information.
  2. Payment inquiries: If you have questions about your payment, such as when it will be made or if there has been a delay, the call centre can help you resolve the issue.
  3. Status updates: If you want to check the status of your SRD grant application, the call centre can provide you with an update.
  4. Complaints and feedback: If you have a complaint or feedback about the SASSA grant program, you can report it to the call centre.

What questions can I ask the SASSA SRD call centre?

The SASSA SRD call centre can answer a wide range of questions related to the grant. 

Some common questions include:

  1. How do I apply for the SRD grant?
  2. What are the eligibility requirements for the SRD grant?
  3. When will I receive my SRD grant?
  4. How can I change my banking details for the SRD grant?
  5. What should I do if I have not received my SRD grant?
  6. How can I report fraud or corruption related to the SRD grant?
  7. What happens if I miss my SRD grant payment?
  8. How can I appeal a decision to deny my SRD grant application?

What are the opening hours of the SASSA SRD call centre?

The SASSA SRD call centre typically operates during standard business hours which is between 8:30 am–5 pm on Weekdays. 

But it is always a good idea to check the official SASSA website or contact them directly for the most accurate information on their opening hours.

If you are unable to reach the SASSA SRD call centre by phone, you may be able to contact them through other channels, such as email or social media. 

Check the official SASSA website for their contact details and available options.

Are there any fees associated with contacting the SASSA SRD call centre?

The SASSA SRD call centre is a toll-free service, so there are no additional charges for contacting them. 

You can call them as many times as needed without incurring any costs.

Is it safe to provide personal information to the SASSA SRD call centre?

Yes, it is generally safe to provide your personal information to the SASSA SRD call centre. 

They have strict privacy and security measures in place to protect your data. 

However, it is always a good idea to be cautious and avoid sharing sensitive information over the phone unless you are absolutely sure that you are speaking to a legitimate representative from SASSA.

Scroll to Top