SASSA Status Check Appeal South Africa

When you apply for a SASSA grant, your application goes through various statuses during the processing cycle before an outcome of approval or rejection.

One of the potential application statuses that may appear for your SASSA grant is “Appeal.”

But what does it mean when your SASSA application shows Appeal status, and what should you do?

SASSA Status Check

You can check your SASSA SRD R350 and Other Grants status online with just one click. Regularly checking your appeal status is crucial to staying updated on the progress of your application.

Check SASSA Grant Status

How to Check Your SASSA Appeal Status

There are several ways to check your SASSA appeal status:

  • Checking Online: Visit the SASSA and DSD Online Portal, enter your ID Number and Phone Number, and click on “Send Pin” to receive an OTP to your Phone Number. Your Status will be shown after confirmation.
  • Calling SASSA: To inquire about the latest status, phone the SASSA call center or your regional SASSA office and provide your ID number and appeal reference.
  • Visiting the SASSA Office: You can visit the SASSA office where you submitted the appeal in person and request an update from the clerk.
  • Reviewing SMS: Check the mobile number you used to apply for any SMS update messages from SASSA regarding your appeal status.

What Does Appeal Status on SASSA Application Mean?

When your SASSA grant application shows a status of Appeal, it means:

  • SASSA declined your initial grant application.
  • You lodged a formal appeal within 90 days of receiving a rejection.
  • SASSA is re-evaluating your grant eligibility based on your appeal motivation and additional supporting documents.
  • Your grant application still needs to be approved but remains under review pending the outcome of the appeal.

Reasons SASSA May Reject Your Grant Application

Your initial SASSA grant application may be rejected for various reasons, prompting you to appeal. These include:

  • Insufficient supporting documentation
  • Inability to validate details
  • Income exceeding thresholds
  • Reaching grant quotas
  • We are already receiving a grant.
  • I do not meet the eligibility criteria.

How Long Does a SASSA Appeal Take?

The entire SASSA appeal process typically takes 2-3 months. Be patient and regularly check your appeal status to stay updated on the progress.

SASSA Appeal Outcomes

There are two possible outcomes once your SASSA appeal has been formally reviewed:

  • Appeal Approved: If your appeal is successful, you will receive an SMS from SASSA instructing you to visit your nearest office within five days to proceed with finalizing your grant application.
  • Appeal Declined: If your appeal is unsuccessful, you will receive an SMS from SASSA informing you of this outcome. It will explain the reasons your appeal was turned down.

What to Do When Appeal Status Comes Through

Once your appeal status progresses to an outcome, take the following recommended steps:

  • If your Appeal is Approved, Visit your local SASSA office within five days as instructed in the outcome SMS. Take your ID book, provide biometrics to confirm your identity, and proceed with application processing.
  • If Appeal Declined: Carefully review the reasons in the outcome SMS explaining why your appeal was denied. You may arrange a follow-up meeting at the SASSA office to discuss the reasons and understand the decision.

Remember, you have five days to act if your appeal is approved. If declined, politely discuss the reasons with SASSA before reapplying later.

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