Keeping your contact details up-to-date with SASSA is vital to ensure you receive all important notifications and updates about your SRD Grant.
How to change the number on Sassa
If your phone number has changed, don’t worry! Here’s a detailed guide to walk you through the process of changing your SASSA phone number online:
Before You Begin:
- Make sure you have your South African ID number and your SASSA Application ID (AppID) readily available.
- You’ll also need your new phone number.
- Remember, you can only update your contact details once every 24 hours.
Visit SASSA Website
In your web browser, go to the official SASSA website for the SRD Grant contact details update.
Check SASSA Grant StatusYou can search online for “SASSA SRD Update Contact Details” or use this link: https://srd.sassa.gov.za/sc19/contact
Enter Your ID and AppID
Carefully enter your 13-digit South African ID number and your 6-digit SASSA Application ID (AppID). SASSA would have provided this AppID during your initial SRD Grant application or reapplication.
Verification Time
Once you’ve entered your ID and AppID, click the “Submit” button. The system will now verify your details.
New Phone Number Time
If the verification is successful, you’ll be directed to a new screen where you can enter your latest phone number. Double-check the number you enter to avoid any typos.
Reason for Change (Optional)
You may also see a section where you can provide a reason for changing your phone number. While this is optional, it can be helpful for SASSA’s records.
Verification with One-Time Pin (OTP)
SASSA will then send a One-Time PIN (OTP) to your newly entered phone number. Enter the OTP code in the designated field on the website.
Confirmation
Once you enter the correct OTP, your phone number will be successfully updated in the SASSA system. You’ll likely see a confirmation message on the screen.
By following these steps, you can easily update your SASSA phone number and ensure you receive all important notifications and updates about your SRD Grant.
