At Zasassa, we understand the importance of accessing accurate and timely information about SASSA grants and benefits.
As a previous beneficiary of SASSA grants, our team is committed to helping others navigate the application and management process.
In this article, we’ll walk you through the simple process of changing your cellphone number online for SRD R350 and other social grants.
There are two primary reasons you may need to update your cellphone number with SASSA:
Check SASSA Grant Status- Incorrect contact information in your SASSA grant application.
- Loss or theft of your SIM card or cellphone.
Your cellphone number and South African ID are crucial for receiving SASSA grants. Failure to update your information may result in delayed or missed payments. At Zasassa, we advise beneficiaries to check their SASSA status and regularly update their information.
Changing Your Cellphone Number Online
To change your SASSA number for SRD R350 and other grants, follow these easy steps:
- Visit the SASSA services portal (www.sassa.gov.za) and access your SASSA account.
- Enter your 13-digit South African Identity Number.
- Input your 6-digit Application ID (App ID) provided by SASSA.
- Click “Submit” to verify your identity.
- Select “Change Phone Number.”
- Provide your new cellphone number.
- Receive and enter the OTP sent to your new number for verification.
- Confirm your request to change your cellphone number.
What to Expect After Submitting Your Request
After submitting your request:
- Wait 14 days (two weeks) for SASSA to verify your new contact details.
- Avoid frequent cellphone number changes, as this may cause delays in grant payments.
Reporting a Stolen Phone or SIM Card
If your cellphone is stolen or your SIM card is lost:
- Report the incident to SASSA immediately via https://srd.sassa.gov.za/sc19/auth.
- Enter your ID Number and confirm the unauthorized change.
Additional Tips for Beneficiaries
- Regularly check your SASSA status.
- If your status displays “record not found,” contact the SASSA helpline (0800 601 011).
- Update your contact details using the Change Phone Number process.
Changing your cellphone number online for SASSA grants is straightforward.
Following these steps and keeping your information up-to-date will ensure uninterrupted grant payments.
At Zasassa, we’re committed to providing helpful resources and guidance to SASSA beneficiaries.
If you have any further questions or concerns, please don’t hesitate to contact Sassa.
Contact Information
For assistance or inquiries:
- SASSA Helpline: 0800 601 011
